All case studies
Home Services (HVAC)
Slow Dispatch → 30s Response Engine
Residential HVAC company, $6M revenue
22s
Avg. response
+58%
Booked jobs
−71%
Manual dispatch
+311%
Reviews / mo
Before
Inbound leads waited 18+ minutes for response. Field techs missed dispatch updates. Estimates went un-quoted.
After
Twilio + GoHighLevel pipeline with instant SMS triage, dispatch alerts to field techs, and an n8n-powered ops report.
What we engineered
The System Built
A growing residential HVAC operator drowning in inbound calls, with field techs missing job updates and admins manually chasing leads.
- Inbound lead triage workflow
- Dispatch SMS to field techs
- Job status webhook → CRM
- Estimate follow-up automation
- Daily ops report via n8n
- Post-job review automation
Stack
GoHighLevelTwilion8nSlackZapier
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